Stopped on the road?
Roadside battery assistance in Dubai
Whether your car will not restart at a petrol station, in a car park or on the side of the road, we come to you with jump-start equipment and a replacement battery.
Live location works best
In WhatsApp: tap the attachment icon, then Location, then Share live location.
Get safe first
If you are on a highway, move to the hard shoulder or the next exit if the car is still moving. Switch on hazard lights, place a warning triangle behind the car if it is safe to do so, and wait behind the barrier. If your car is stuck in a live lane, call the police on 999.
What roadside battery help covers
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Jump start
Using a professional booster pack, when the battery is drained but healthy.
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Diagnosis at the roadside
Battery, terminals and charging tested so you know whether it is safe to drive on.
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On-the-spot replacement
A matched battery fitted where the car stopped, if the old one has failed.
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Advice if it is not the battery
If the fault is something else, we tell you so you can get the right help.
What to share so we can find you
- A live location from WhatsApp, which is far more reliable than a typed address
- Which side of the road and which direction you were travelling
- Nearby exits, petrol stations or landmarks
- Your car’s make, model, year and colour
Diagnosis
Battery or something else?
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Engine stopped while driving and warning lights came on
Cause: Often the charging system, not the battery
Do: Test charging before replacing
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Car will not restart after refuelling
Cause: Weak battery or starter
Do: Jump start and test
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Burning smell, smoke or leaking fluid
Cause: Not a battery fault
Do: Move away from the car and call for recovery
Service areas
Roadside battery help across Dubai
Roadside Battery Assistance is available across our Dubai service area. Find your area for local access tips.
- Dubai Marina
- Downtown Dubai
- Business Bay
- Jumeirah Village Circle (JVC)
- Dubai Hills Estate
- Arabian Ranches 1
- Al Barsha 1
- Palm Jumeirah
- Jumeirah Lakes Towers (JLT)
- Al Furjan
- Mirdif
- Jumeirah 1
- Deira
- Dubai Silicon Oasis (DSO)
- Motor City
- International City
- Dubai Design District (d3)
- Al Sufouh
- Bluewaters Island
- Dubai Harbour
- Dubai Internet City
- Dubai Media City
- Emirates Hills
- JBR (Jumeirah Beach Residence)
- Jumeirah Park
- Knowledge Park
- The Greens
- The Lakes
- The Meadows
- The Springs
- The Views
- Al Barsha 2
- Al Barsha 3
- Al Barsha South
- Al Quoz 1
- Al Quoz 2
- Al Quoz 3
- Al Quoz 4
- Barsha Heights (TECOM)
- Al Badaa
- Al Safa
- Al Satwa
- Al Wasl
- City Walk
- Jumeirah 2
- Jumeirah 3
- Jumeirah Bay Island
- Madinat Jumeirah
- Umm Suqeim
- Arjan
- Dubai Production City (IMPZ)
- Dubai Science Park
- Jumeirah Golf Estates
- Jumeirah Village Triangle (JVT)
- Sports City
- Studio City
- Discovery Gardens
- Dubai Investment Park (DIP)
- Green Community
- Jebel Ali
- Jebel Ali Free Zone
- National Industries Park
- Palm Jebel Ali
- Arabian Ranches 2
- Arabian Ranches 3
- DAMAC Hills
- DAMAC Hills 2
- DAMAC Lagoons
- Dubailand
- Living Legends
- Liwan
- Majan
- Mira
- Mudon
- Reem Community
- Remraam
- The Valley
- Tilal Al Ghaf
- Town Square
- Villanova
- District One
- Dubai Creek Harbour
- Festival City
- MBR City
- Meydan
- Nad Al Sheba
- Ras Al Khor
- Ras Al Khor Industrial Area
- Sobha Hartland
- Al Fahidi
- Al Jaddaf
- Al Karama
- Al Mankhool
- Al Raffa
- Bur Dubai
- Culture Village
- Oud Metha
- Umm Hurair
- Za'abeel
- Abu Hail
- Al Baraha
- Al Garhoud
- Al Mamzar
- Al Muraqqabat
- Al Muteena
- Al Rigga
- Dubai Islands
- Hor Al Anz
- Naif
- Port Saeed
- Academic City
- Al Khawaneej
- Al Nahda Dubai
- Al Qusais
- Al Twar
- Al Warqa
- Dragon Mart Area
- Muhaisnah
- Nad Al Hamar
- Warsan
- Al Maktoum International Airport Area
- Dubai Industrial City
- Dubai South
- Emaar South
- Expo City Dubai
No results. We may still cover your area: contact us with your location.
View all 125 service areas by regionFAQ
Roadside Battery Assistance: common questions
Can you help if my car is on a highway?
Where it is safe for our technician to stop and work, yes. In some highway locations it is safer to tow the car to an exit first. We will tell you which is safer.
What if the problem is not the battery?
We test the battery and charging system first. If the fault is elsewhere, we will tell you and you can arrange recovery to a workshop.
Do you tow cars?
No, we specialise in battery work. If your car needs towing, we will tell you so you can arrange recovery.
Other ways we can help right now
- Emergency Car Battery Replacement Urgent help when your car will not start, at home or on the road. Learn more
- Car Battery Jump Start Battery boost with a booster pack, plus a test of why the battery went flat. Learn more
- Car Battery Testing Battery, starter and charging system diagnosis at your car. Learn more
Open 24 hours, 7 days
Send your live location now
Share your location and your car’s make, model and year. We will confirm which battery you need and tell you when we can get there.